Privacy Policy

Sounds Before Letters
A brand of Mind and Brain Garden
[email protected]
soundsbeforeletters.com

Effective Date: July 16, 2026
Last Updated: July 16, 2026

Introduction

This Privacy Policy describes how Mind and Brain Garden, operating the brand Sounds Before Letters ("we," "us," or "our"), collects, uses, and shares information about you when you visit soundsbeforeletters.com and any related pages, funnels, or landing pages associated with this website (collectively, the "Site").

By visiting or using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the Site.

We are committed to protecting your privacy and handling your personal information with transparency and care.

Information We Collect

We collect two types of information: information you provide directly to us, and information collected automatically when you visit our Site.

Information You Provide:

First and last name

Email address

Any other information you voluntarily submit through our forms, surveys, or correspondence.

Information Collected Automatically:
When you visit our Site, certain information is collected automatically by our platform and third-party tools, including:

IP address

Browser type and version

Device type and operating system

Pages visited and time spent on each page

Referring URL (the page that brought you to our Site)

Approximate geographic location (derived from IP address)

Cookie identifiers and session data

How We Collect Information

Forms and Opt-Ins:
We collect personal information when you voluntarily submit it through opt-in forms, landing pages, lead magnet requests, or any other forms on our Site. Submitting a form constitutes your consent to receive communications from us as described in this policy.

Automatic Collection:
Our website platform (GoHighLevel) automatically collects certain technical data when you visit our Site. This includes cookies, session tracking, IP addresses, and device information. This data is collected regardless of whether you submit a form.

Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. See the Cookies section below for full details.

How We Use Your Information

We use the information we collect for the following purposes:

To deliver the lead magnets, guides, or resources you requested

To send you marketing emails you have opted into

To communicate with you about our products and services

To improve and optimize our website and marketing funnels

To analyze website traffic and user behaviour

To run and optimize advertising campaigns, including remarketing

To comply with legal obligations

To prevent fraud and ensure the security of our Site

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and collect information about how you use our Site.

What Are Cookies:
Cookies are small text files placed on your device when you visit a website. They help the website remember your actions and preferences over time.

Types of Cookies We Use:

Strictly Necessary Cookies: These cookies are required for our website to function properly. They cannot be disabled. They include session cookies that keep you logged in and cookies that remember your form progress.

Performance Cookies: These cookies collect information about how visitors use our Site, such as which pages are visited most often and how long visitors spend on each page. We use this information to improve our Site. These cookies are set by Google Analytics.

Functional Cookies: These cookies allow our Site to remember choices you make and provide enhanced, more personalized features.

Advertising and Targeting Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are set by Meta (Facebook) and may be used to build a profile of your interests.

Google Analytics:
Our Site uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how visitors use our Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. You can opt out of Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout

Facebook/Meta Pixel:
Our Site uses the Facebook Pixel, a tracking tool provided by Meta Platforms, Inc. The Facebook Pixel allows us to measure the effectiveness of our advertising, build audiences for future ads, and remarket to people who have previously visited our Site. Meta may use this data in accordance with their own privacy policy, available at https://www.facebook.com/privacy/policy. You can opt out of Meta's use of cookies for advertising purposes by visiting your Facebook Ad Preferences or by visiting https://www.youronlinechoices.com

Managing Cookies:
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site. For more information about managing cookies, visit www.allaboutcookies.org.

Third-Party Service Providers

We work with third-party companies and individuals to help operate our business and provide services on our behalf. These third parties have access to your personal information only to perform specific tasks and are obligated not to disclose or use it for any other purpose.

Our current third-party service providers include:

GoHighLevel: Our CRM and marketing automation platform, used to manage contacts, send emails, host landing pages and funnels, and manage our overall marketing operations. GoHighLevel's privacy policy is available at https://www.gohighlevel.com/privacy-policy

Stripe: Our primary payment processor, used to securely process credit and debit card transactions. Stripe's privacy policy is available at https://stripe.com/privacy

PayPal: An additional payment processor used for online transactions. PayPal's privacy policy is available at https://www.paypal.com/ca/legalhub/privacy-full

Google LLC: Provider of Google Analytics, used for website traffic analysis.

Meta Platforms, Inc.: Provider of the Facebook Pixel, used for advertising and remarketing purposes.

We do not share, sell, rent, or trade your personal information with third parties for their marketing purposes.

Payment Processing

We accept payments through Stripe and PayPal. When you make a purchase through our Site, your payment information is transmitted directly to our payment processors and is never stored on our servers. All payment transactions are encrypted using industry-standard SSL technology.

Please review the privacy policies of Stripe and PayPal for information about how they handle your payment data.

Email Communications

If you opt in to receive emails from us, we will send you marketing emails, educational content, product updates, and promotional offers related to Sounds Before Letters and our products and services.

Every marketing email we send will include an unsubscribe link. You may opt out of receiving marketing emails at any time by clicking the unsubscribe link at the bottom of any email or by contacting us at [email protected].

Please note that even if you opt out of marketing emails, we may still send you transactional or administrative emails related to your purchases or account activity.

Data Security

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include SSL encryption, secure platform infrastructure through GoHighLevel, and limited access to personal data by authorized personnel only.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at [email protected].

Your Rights and Choices

You have the following rights regarding your personal information:

Right to Access: You may request a copy of the personal information we hold about you.

Right to Correction: You may request that we correct any inaccurate or incomplete information we hold about you.

Right to Deletion: You may request that we delete your personal information from our records, subject to certain legal exceptions.

Right to Withdraw Consent: Where we process your information based on your consent, you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal.

Right to Object: You may object to our processing of your personal information for direct marketing purposes at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

GDPR Rights for European Union Visitors

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

The right to be informed about how your data is used

The right of access to your personal data

The right to rectification of inaccurate data

The right to erasure (the "right to be forgotten")

The right to restrict processing

The right to data portability

The right to object to processing

Rights related to automated decision making and profiling

Our legal basis for processing your personal information is your consent, which you provide when you submit a form or opt in to our communications. You may withdraw your consent at any time by contacting us at [email protected].

For EU visitors, please note that your data may be transferred to and processed in Canada and the United States, which may not have the same data protection laws as your country. By using our Site, you consent to this transfer.

California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.

Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.

Right to Opt Out of Sale: We do not sell your personal information. However, you have the right to opt out of the sale of personal information if we ever do so in the future.

Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your California privacy rights, please contact us at [email protected]. We will respond to verified requests within 45 days.

Children's Privacy

Our Site is intended for parents and caregivers of young children. Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at [email protected] and we will take steps to delete that information promptly.

Do Not Track Disclosure

Some browsers include a Do Not Track (DNT) feature that signals to websites that you do not want your online activity tracked. Our Site does not currently respond to DNT signals, as there is no industry-wide standard for how to handle these signals. We will continue to monitor developments in this area and update this policy if our practices change.

International Data Transfers

Sounds Before Letters is operated from Canada. If you are accessing our Site from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada and the United States. By using our Site, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the Last Updated date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our Site following the posting of changes constitutes your acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Sounds Before Letters
A brand of Mind and Brain Garden
King Street
Beamsville, ON.,

L3J 0N3
Canada

Email: [email protected]
Website: soundsbeforeletters.com